Family-owned, affordable and always on time.
Heavy lifting done right, every time
  1. We load your junk and haul it away
  2. No mess left behind, just a clean space
  3. Same-day service across Newcastle
  4. Fully insured and always professional

Hoarding Support and Decluttering

Hoarding Support & Decluttering in Newcastle, Hunter Valley, Port Stephens & Lake Macquarie. Respectful, judgement-free clearing support.

Junk filled yard
tidy garden
Tidy junk free garden
messy junk filled garden
messy junk filled property
tidy garden
messy junk filled garden
tidy garden

We Get it Done... Pronto!

When clutter becomes overwhelming, taking the first step can feel impossible. Our hoarding support and decluttering service is calm, patient and judgement-free. We work at a comfortable pace to remove unwanted items, restore access and improve safety, helping create a more manageable and liveable environment.

Cody the founder of the pronto junk team removing junk from a garage

What’s Included in Residential Junk Removal

Restoring safe walkways and exits

Preparing for inspections or repairs

Supporting a family member in need

Reducing clutter room by room

Improving hygiene and safety

Post-crisis clean-up support

Creating space for ongoing care

Starting a structured decluttering process

What, Who, Why

What the service is?

A supportive decluttering and removal service designed for hoarded or heavily cluttered spaces.

Who it’s for?

Individuals, families and support workers helping someone regain control of their space.

Raccoon mascots carrying a fridge

Why people need it?

Hoarding situations often involve emotional barriers that make clearing difficult without help.

Raccoon mascot pushing a junk filled wheelbarrow

What problems it solves?

Restores safety, access and usability while reducing stress and overwhelm.

Why This Service Matters

Hoarding can create serious safety risks, including blocked exits and hygiene issues. A respectful, structured approach helps restore safe living conditions while supporting the person involved. Professional assistance ensures the process is manageable, discreet and focused on long-term improvement rather than rushed removal.

Cody the founder, working hard to remove junk from a property

Common Situations Where You Need This Service

Judgement-free removal of unwanted items

Step-by-step clearing to restore safe access

Removal of bulky items and bagged rubbish

Clearing blocked rooms and walkways

Discreet and respectful service

Flexible approach based on comfort levels

Loading and removal of cleared items

Responsible disposal and recycling where possible

Process

Four simple steps to a cleaner space

01 Book online or Call

Tell us what you need gone – big or small.

02 We arrive on time

Friendly team, free quote on site.

03 You approve the price

No hidden fees, ever.

04 We load & clean up

You get your space back instantly.

Simple pricing

Straightforward rates for every job size. No surprises, just honest pricing.

¼ load
$350
Starting point for all jobs
Includes:
One truck visit
Professional removal
Basic cleanup
150kg weight allowance
30 mins included labour
½ load
$500
For smaller jobs
Includes:
Friendly service
Same-day available
Fully insured work
250kg weight allowance
30 mins included labour
¾ load
$650
Small jobs welcome
Includes:
Local family business
No hidden costs
Transparent estimate
Quick turnaround
375kg weight allowance
45 mins included labour
Full load
$800
Maximum truck capacity
Includes:
One truck visit
Professional removal
Basic cleanup
Friendly service
Same-day available
500kg weight allowance
1 hour included labour

Additional Extras

Additional labour: $70/hr per person

$60

Tyres

$70

Mattresses

$40

Gas Bottles

Service Areas

We proudly serve:

Same-day service across all areas served Same-day service across all areas served

Newcastle

Hunter Valley

Port Stephens

Lake Macquarie

Raccoon mascot planting his flag into the earth

Before and after

See the difference a professional cleanup makes

Cody and jess throwing their arms in the air in excitement

Why we're the right crew for the Job?

Family-owned local business

Honest, upfront pricing

9m³ truck for maximum value

Same-day or next-day availability

Respectful team, no mess left behind

Fully insured and safety-conscious

FAQs

Common questions about our junk removal service in Newcastle and the Hunter.

Can clearing be done in stages?

Yes. We can work gradually based on comfort levels.

How does your pricing work?

Pricing is based on how much space your items take up in our 9 cubic metre truck (minimum pickup, ¼ load, ½ load, ¾ load or full load). We’ll confirm the load size before we start.

Do you help restore safe access?

Yes. We focus on clearing walkways and exits.

What items can’t you take?

We can’t take hazardous liquids or materials such as paint, fuels, oils, pesticides, pressurised containers, bio-hazard items or asbestos. If you’re unsure, send us a photo and we’ll advise.

What areas do you service?

We service Newcastle, Hunter Valley, Port Stephens and Lake Macquarie.

What areas do you service?

We service Newcastle, Hunter Valley, Port Stephens and Lake Macquarie.

Are there any extra charges I should know about?

Some items and situations can add to the cost, such as additional labour ($70 per hour per person), mattresses, tyres and gas bottles. We’ll let you know upfront if anything applies.

Is the service judgement-free?

Yes. We approach every job with patience and respect.

Is the service discreet?

Absolutely. Privacy and discretion are prioritised.

Ready to clear the clutter?

Get a fast quote and book your junk removal today. Call or book online now.